Celer · AI Assistant for Trendyol

Reply to customer questions in 30 seconds .

Auto-answer product questions on your Trendyol store, 24/7. Stop losing sales to slow replies — let Celer speak for you.

✨ First 50 replies free No credit card required
T
Trendyol · Store Message Celer active
Hi, will the M size fit a 170 cm / 65 kg build?
Hi! For 170 cm and 65 kg, size M will fit you well. If you prefer a looser cut, L would also be a good option. Happy shopping 🙂
⚡ Answered in 28 seconds · Celer AI
Fast reply = more sales Avg. 34% conversion lift
30s
Average Reply
24/7
Always-On
98%
Accuracy
50+
Free Replies
Why Celer?

A slow reply is a lost sale.

Customers who can't get an answer in 2 minutes walk away. Celer never sleeps.

Reply in Seconds

Clear, accurate answer in ~30 seconds on average. The moment the customer asks is when buying intent peaks.

🌙

24/7 Active

A question at 2 AM gets answered too. No work hours, no holidays, no sick days.

👕

Size Recommendation

Suggests the right size based on the customer's height and weight. Drops return rates.

📦

Shipping & Delivery

Answers questions like "When will it arrive?" and "Which carrier?" according to your store policy.

🎨

Product Details & Variants

Color, material, model — Celer learns from the product page automatically and gives consistent answers.

🧠

Trained on Thousands of Q&As

Trained on real store responses. Your tone of voice and style guide are preserved.

How It Works

Live in 3 steps

15-minute setup, thousands of hours of support saved.

1

Connect

Enter your Trendyol store API credentials once. Celer reads your products and messages automatically.

2

Train

Store rules, return policy, shipping info — a 5-minute form makes Celer sound like you.

3

Run

Celer replies 24/7. You just track monthly reports and stats.

Pricing

Pick a plan that fits your needs

All plans include unlimited products + 1 marketplace + 1 store integration.

💳 No credit card · Cancel anytime
Free
₺0/mo
50
Monthly Replies
Start Now
Starter
₺1,560/mo
500
Monthly Replies
Choose Plan
Growing
₺5,400/mo
2,000
Monthly Replies
Choose Plan
Advanced
₺12,000/mo
5,000
Monthly Replies
Choose Plan
Enterprise
₺22,500/mo
10,000
Monthly Replies
Choose Plan
In every plan: Unlimited products · 1 marketplace integration · 1 store · Turkish support. For 10,000+ replies, get a custom quote.
Frequently Asked

About Celer

What exactly does Celer do?
Celer is an AI assistant that automatically answers messages on your Trendyol store (product questions, size, shipping, etc.) in an average of 30 seconds. Customers get a reply even while you sleep, and conversion rates go up.
Is setup hard?
No. Once you connect your Trendyol store and define your store rules (returns, shipping, size chart), you can go live in about 15 minutes. No technical help required.
Which marketplaces does it support?
Currently only Trendyol. Hepsiburada and N11 integrations are on our roadmap — write to us via the contact form to join the beta list.
What if Celer gives a wrong answer?
For questions it isn't sure about, Celer tells the customer "a human agent will get back to you shortly" and forwards the message to you. All replies are also visible on the dashboard — if you correct one, Celer learns from it.
Can I use it without a Trendyol store?
The current version of Celer runs on Trendyol, so an active Trendyol store is required. You can join the beta list for other platforms.
Can I change my plan later?
Of course. Upgrade as you need more; downgrade if you need less. Reply quotas refresh at the end of the month — unused replies don't carry over.

Start with 50 free replies.

No credit card, no commitment. Set up Celer in 15 minutes and see the results yourself.

Start Free Now →